Quantum Wi-Fi App

Quantinium - Miami, US

Designing a mobile-first Wi-Fi connectivity experience focused on simplicity, control, and real-time management.

ROLE

Senior Product Designer

TEAM

1 Designer - 3 Engineers

SCOPE

End-to-End, Product Design, UX, UI, AI Prototyping

SYSTEM

iOS & Android

Context

Quantinium manages Wi-Fi networks in residential and commercial buildings in Florida.

Tenants connect to the internet through the building infrastructure, no personal router, and can also access Quantum Wi-Fi hotspots outside the building.

2

Network types

  • Public free Wi-Fi

  • Paid residential internet plans

3

User types

  • Residential tenants

  • Occasional visitors

  • Building administrators

0

Existing App or Webapp

  • No app or webapp existed before this project

Impact

The project delivered a complete ecosystem

By simplifying onboarding, reducing interaction steps, and unifying multiple connectivity experiences, the app transformed a fragmented process into a clear and intuitive product journey.

↓ Eliminated repeated manual logins across networks

↑ Real-time connection status & network visibility

+ Self-serve plan management (previously support-only)

Problem

Users move across different areas of the building and have to connect to different Wi-Fi networks each time, with repeated manual authentication. They don't know which network they're connected to, have no visibility on connection status, and can't manage their internet plan from mobile.

Repeated Authentication

Every different network required a manual login.
Users lost their connection moving between common areas, apartment, and parking.

Every different network required a manual login. Users lost their connection moving between common areas, apartment, and parking.

No
Visibility

No Visibility

There was no way to know which network you were connected to, signal quality, or whether the connection was active.

No Self Plan Management

To activate, change, or pay for the internet plan, the only option was contact the customer support.
No self-plan management.

To activate, change, or pay for the internet plan, the only option was contact the customer support. No self-plan management.

How I Solved It

I led the end-to-end design of Quantum Wi-Fi, from early concepts to launch.

I defined the overall product experience, mapped core user flows, and built the complete UI system across the apps. My work covered product strategy, UX, interaction design, prototyping, and visual execution.

1

Discovery

Interviews with users and the technical team. Analysis of pain points in the existing connection process.

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2

User Flows

Mapped the core user journeys: connection, plan management, and hotspot discovery. Turning complex network logic into clear, frictionless flows.

3

Architecture

Definition of the information architecture and interaction patterns for both network types.

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4

UI System

Design of the complete visual system, components, states, dark/light mode, consistent with the Quantum Wi-Fi brand.

AI-Assisted Workflow

I used Claude Code and Figma Make to prototype ideas fast, testing flows and UI directions before committing to the final screens.

Strategy & Thinking

Used to structure the product brief, map user needs, and challenge assumptions during the discovery phase.

Fast Prototyping

Used AI-generated UI explorations to quickly evaluate layout options and interaction patterns, then refined the strongest concepts in Figma.

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Final Design

Designed to deliver a frictionless connectivity experience, the app takes users from onboarding to instant connection, automatically recognizing and joining nearby Quantum Wi-Fi networks without repeated logins.

Users can manage their subscription, adjust their plan directly in-app, and explore the wider Quantum hotspot network to stay connected beyond their primary location.

The following mockups showcase the feature:

Connection:

  • Onboarding

  • Enable Location

  • Network Connection

Plan & Coverage:

  • Internet Plan Selection

  • Plan Management

  • US Hotspot Map

Connection

ONBOARDING

No new account

Tenants log in with the UISP credentials they already have - zero setup.

ENABLE LOCATION

Permission with a reason

Location is requested only with a clear why, so users grant it willingly.

NETWORK CONNECTION

One tap, no re-login

Distance and status at a glance - connect in a single tap, no credentials each time.

Plan & Coverage

INTERNET PLAN SELECTION

Self-serve plans

Compare and activate plans in-app no support call, no web portal.

PLAN MANAGEMENT

Instant confirmation

Right after upgrading, users see their new plan, speed, and price - already active.

US HOTSPOT MAP

Coverage that follows you

Find Quantum hotspots even
outside the building.

Self-serve plan Flow

Compare, upgrade, and pay for a plan in a few steps - it activates instantly, with no support call or web portal.

WI-FI PLAN SELECTION

COMPARE PLANS AVAILABLE

CHOOSE YOUR NEW PLAN

PAY DIRECTLY IN APP

DONE, YOUR PLAN IS UPDATED

Prototype

Seamless Connectivity

An interactive prototype that simulates the real connection experience - finding nearby hotspots on the map, connecting in a single tap, and watching the status update in real time.

What the prototype validated:



  • One-tap connection with no repeated login

  • Real-time feedback: status, signal, distance. So "automatic" never feels uncertain

  • Hotspot discovery beyond the user's own building

Building it interactively, not just as static screens, was how I tested whether "seamless" actually felt effortless in the hand, not only on paper.

Reflections

1

Designing the flow meant removing a support cost, not adding a feature.

Plan activation, upgrade, and payment used to run through customer support. Moving them in-app wasn't a screen to design - it was an entire category of friction to eliminate.

2

Invisible only works if it feels trustworthy.

Auto-connecting means users lose the manual cues that told them it worked. That's why connection status, signal, and distance are surfaced at a glance - without visible proof, "seamless" reads as "broken."

3

A permission has to be earned, not just requested.

Location is essential to find nearby hotspots, but asking cold erodes trust. Showing why before the system prompt turned a likely drop-off into an accepted step.